Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
great location
friendly staff
smelly rooms
cracked tiles
6.4/10
Nice
Rooms
7.3
Location
6.7
Service
6.7
Dining
6.0
Guest reviews
6.4/10
based on 3 reviews
8.0
8.0/10 based on 2418 reviews
Ben
United Kingdom,
May
2024
7.0/10
The hotel is conveniently located on the northbound services within quick driving distance of Warwick and Stratford, making it a suitable choice for a short overnight stay. The rooms had some issues like a slight smell possibly from carpets, but they were still acceptable for the purpose. The cracked floor tiles in the bathroom were a minor downside, yet the room overall served its function.
Rooms
7.0
The rooms were decent, despite a slight smell, possibly from carpets. The cracked floor tiles in the bathroom were a bit of a letdown but didn't significantly affect the stay.
Service
7.0
The service, including housekeeping, was satisfactory. Nothing extraordinary, but it did the job for a short stay.
Location
8.0
The hotel's location is great for a quick overnight stop on a journey between Warwick and Stratford. It's also a nice spot to relax with kids and pets, and the staff are lovely.
Dining
7.0
The dining options, including the on-site restaurant and nearby services, were sufficient for a quick meal. Not exceptional, but good enough for the purpose.
Facilities
6.0
The hotel provides basic facilities suitable for a short stay. Nothing luxurious, but functional and appropriate for an overnight rest.
great location
smelly rooms
Simon
United Kingdom,
October
2023
6.8/10
The hotel was surprisingly quiet despite its proximity to the motorway. The rooms were clean and comfortable, although a bit tight for four people. The location was convenient for our trip, but the mattress was a bit lumpy. The dining experience was decent but could use some improvements. Overall, a good value for the price paid.
Rooms
8.0
The rooms were clean and comfortable, very little noise considering how close it was to the motorway, but a bit of a squeeze for four.
Service
7.0
The service was good with efficient housekeeping and nearby shops/services.
Location
6.0
The location was convenient for our trip, close to Warwick and Stratford, but too close to the motorway causing high vehicle noise.
Dining
6.0
The dining was satisfactory but could be improved, especially for children.
Facilities
7.0
The facilities were adequate for my needs during the stay.
Jane
United Kingdom,
August
2023
5.8/10
My stay at the hotel was a mixed experience. The rooms were spotless and spacious enough for one night, but they needed a refresh and there was a strange smell lingering. The hotel felt more like a taxi office than a traditional hotel room, which was a bit odd.
Rooms
7.0
The rooms were spotless and spacious for a short stay, but they needed a refresh and had a strange smell.
Service
6.0
The service was adequate, and the housekeeping was satisfactory. There were some shops available, which was convenient.
Location
6.0
The location was convenient for a late-night arrival, but it was quite a drive from Warwick. Being situated on the motorway meant additional driving to access nearby areas.
Dining
5.0
The dining options were limited and overpriced, mainly being in the Service Station. Harry Ramsdens next door was an alternative but not the most ideal dining experience.
Facilities
5.0
The facilities were basic, and the proximity to table tops made it challenging to use USB chargers effectively.